Terms and Conditions
By booking with us you will be agreeing to our terms and conditions.
This document sets out the terms of the contract between you and us Airport Secure Parking Ltd, Please read these conditions carefully. What we do: We will take reasonable care of your vehicle for the period you have booked and paid for, starting from when you give us the keys to your vehicle. Airport Secure Parking Ltd operates a meet and greet service, cars are transferred from airport terminals and then transferred to our long stay car park which is approximately 1.5 miles away. We will only be responsible where we are at fault: We will provide a free parking voucher for each booking if you are kept waiting longer than one hour for the chauffeur to arrive. No refunds will be given or any car parking fees unless authorized by ourselves. If you park for longer than the period you have booked for, we will charge you the full price at the time. In the unlikely event we damage your vehicle while in our care we will have any repairs carried out at an independent industry approved body shop at our own discretion. We will not be held responsible for hire costs of a vehicle whilst your car is being repaired. We are not responsible for the following: Matters that are covered by your car or holiday insurance. You must look to that for protection. Events outside our control or events you have not arranged insurance cover for nor have insurance excesses for. • Roadside recovery. It is the customer’s responsibility to have adequate cover in place prior to travel. • Keys and Fobs: Please ensure a spare key/key fob is available. In the event of any loss or damages to the originals as Airport Secure Parking Ltd shall not be responsible for any transport/roadside recovery costs incurred as a result of non-access to your vehicle. Customers should hand in only one key per car as Airport Secure Parking Ltd cannot be held responsible for the loss of any keys to property and any consequential loss thereafter. • Mechanical failures, terrorism, catastrophe or criminal activity. • Any deterioration in the vehicle’s condition while it is with us, ie flat batteries*, windscreens, tyres, punctures (as these can happen whilst moving your vehicle to and from our carparks), wheel trims, stone chips, minor scratches that are not visible due to insufficient light, dirty exterior or bad weather on departure. • Property left unattended on our site or in your vehicle. • Any losses caused by you not leaving enough time for your flight. • Delays in collecting your vehicle caused by you losing the receipts or not having some other proper authority. • Claims you make after leaving the site. • Any consequential (indirect) losses. * we reserve the right to jump start and move your car if necessary What you must do: • Arrive in plenty of time, park where we tell you to, and not cause an obstruction. • Remove all your belongings from the vehicle. • Keep your luggage with you at all times. • Hand the vehicle over to us in a roadworthy, safe and legal condition with MOT (if applicable), Insurance and adequate fuel. Produce a receipt of some other authority when you come to collect the vehicle. We can refuse to hand over the vehicle if you cannot prove that you own it. • Pay any parking charges that become due if you park for longer than agreed - we can refuse to hand over the vehicle if you do not pay these charges. • Check your vehicle carefully before leaving it with us. Check your vehicle carefully before accepting the keys on your return to the UK. We may also remove any form of dashcam at any time necessary as it is a breach of workplace and employee confidentiality Dealing with abandoned vehicles: We may consider your vehicle abandoned if you do not claim it at the end of your booked period. We may serve a notice of abandonment upon you at any time after that. The notice will be valid if we send it by pre-paid post addressed to you as the person who made the booking or the registered keeper. If you do not respond to the notice within 28 days, we may sell the vehicle and use the money from the sale to settle any money you owe us as a result of abandoning the vehicle. We will keep any extra money made from the sale for you until you can no longer legally reclaim it. We have the right to take legal action to recover any expenses caused by you abandoning the vehicle. All abandoned vehicles will be charged a standard daily rate of £10.00. In the event the vehicle is not claimed after six months we reserve the right to inform the DVLA and legally claim it. Complaints Procedure In the unlikely event you have a problem or a complaint you must inform the driver immediately. If you fail to do this, once you have left the airport no further action can be taken. Once you have informed the driver of your complaint, your next step is to call our office during opening hours which are Monday to Friday (9am – 5pm) on 0161-437-0938. You will be given instructions to put your complaint in writing or e-mail to be received by us within 7 days of your return. If you are required to obtain estimates for damage - these must be received by us no later than 14 days after collection of your vehicle. Failure to do this will result in your claim not being pursued. All complaints will be answered within 7-10 working days by a phone call or e-mail. Cancellations Procedure Cancellations must be reported 48 hours prior to your date of travel otherwise no refunds will be given - A £10.00 Admin fee will still apply to all cancellations. Airport Secure Parking Ltd (meet and greet service) Arrival Procedure Please telephone the chauffeur services number printed on your confirmation 20 minutes prior to your arrival at the terminal. You will then be asked to read and sign the waiver. The chauffeur will give you instructions for your return. Please note: Because of strict timetables it is important that you telephone 20 minutes before you arrive at the terminal. The meet times you gave us when you booked is the meet time that we have scheduled you in for any other times cannot be guaranteed. Although the chauffeurs on duty will do their utmost to accommodate early arrivals it is your responsibility to make sure that you stick to this timetable. If you are running early or late simply telephone and let us know in advance so that we can reschedule your slot with the chauffeur. Disabled Access Airport Secure Parking Ltd (meet and greet) Once your car is parked on our car park, it will be parked at the owners risk, we will not be responsible for any loss, damage or stolen vehicles, this will be up to your own responsibility to go through your own insurance company. Manchester Airport Parking Booking Confirmation.. If manchester airport introduce a new access charge for future plans these costs will not be covered by your booking with us. Once you have booked either park and ride or meet and greet parking at Manchester Airport with Airport Secure Parking Ltd you will receive a follow up email with self explanatory instructions on what to do on the dates you have booked the space. The confirmation will also have the chauffeur number you will need to ring before you arrive at the terminal. You will be able to cancel the booking by clicking the cancel link in the confirmation email. Please be sure to check your spam box for the email if you didn't receive one. Once you have booked... Booked Meet and Greet Parking Manchester Airport? We are sure that you will be satisfied with the service provided so please feel free to +1 us on Google or even leave a review and give us a like on Facebook or even leave a comment on there as well.
Once you have booked either park and ride or meet and greet parking at Manchester Airport with SpeedyPark you will recieve a follow up email with self explanatory instructions on what to do on the dates you have booked the space. The confirmation will also have the chauffeur number you will need to ring before you arrive at the terminal. You will be able to cancel the booking by clicking the cancel link in the confirmation email.
Please be sure to check your spam box for the email if you didn't recieve one.
Booked Meet and Greet Parking Manchester Airport ? We are sure that you will be satisfied with the service provided so please feel free to +1 us on Google or even leave a review and give us a like on Facebook or even leave a comment on there aswell.